mParivahan

mParivahan

mParivahan

mParivahan

App redesign

App redesign

UiUx

UiUx

A Bold, Modern & User-Centric Approach

A Bold, Modern &

User-Centric Approach

A Bold, Modern & User-Centric

Approach

This project is about giving the mParivahan app a fresh, modern look with a simple and easy-to-use design. It includes quick access to important services. The new layout uses a violet theme, clean fonts, and helpful features to make managing vehicle-related tasks smoother for everyone.

Project type

Revamp / Mobile app

Tools

Figma / Miro

Timeline

Feb 2025

Problem

Problem

Problem

Unintuitive Navigation Structure

Unintuitive Navigation Structure

Unintuitive Navigation Structure

The design lacks clear active tab or visual cues, which makes it harder to know where you are

Poor Visual Hierarchy

Poor Visual Hierarchy

Poor Visual Hierarchy

Important elements like user details and action buttons lacked focus or prioritization.

No Humanized Experience

No Humanized Experience

No Humanized Experience

Felt like a generic layout, lacked visual or interaction cues reflecting trust and connection

Hard to Edit Personal Details

Hard to Edit Personal Details

Hard to Edit Personal Details

There’s no direct or inline editing. users must click through separate page which disrupting flow.

Lack of Service Filtering

Lack of Service Filtering

Lack of Service Filtering

The app lacks filtering options, making it hard for users to quickly find the services they need. This slows down navigation and reduces overall user efficiency.

Solution

Solution

Solution

Refined Navigation with Clear Context

Refined Navigation with Clear Context

Refined Navigation with Clear Context

Bottom nav shows active tab visually, with icons that match function.

Clear Visual Hierarchy

Clear Visual Hierarchy

Clear Visual Hierarchy

Bold heading fonts and lighter body text improve structure. Red accent highlights key actions like Delete and SOS.

Match Between System and Real World

Match Between System and Real World

Match Between System and Real World

The new design integrates vehicle images and card-like layouts for RC and DL, mimicking real physical cards. This visual storytelling builds immediate recognition, trust, and ease of use.

Inline & One-Tap Editing

Inline & One-Tap Editing

Inline & One-Tap Editing

Fields now show edit icons next to them, letting users update information in one direct action

Smart Filtering

Smart Filtering

Smart Filtering

Newly added filter options help users quickly narrow down services like hospitals, fuel stations, or RTOs by distance or category

To create a better product with good
UX, I used the heuristic evaluation to check

To create a better product with good UX, I used the
heuristic evaluation to check

I used screenshots and images from the Play Store to apply heuristic principles and study the app’s interface. This helped find what works well and what needs fixing.

To create a better product with good
UX, I used the heuristic evaluation to check

I used screenshots and images from the Play Store to apply heuristic principles and study the app’s interface. This helped find what works well and what needs fixing.

User flow

User flow

This user flow outlines the navigation path for the mParivahan app, starting from onboarding to accessing key features like virtual documents, transport services, and profile settings. It helps visualize how users move through the app and interact with its core functions.

Wireframes

Wireframes

Wireframes

Color palette

Color palette

This bold and modern color choice gives mParivahan a trustworthy and sophisticated feel. It enhances user experience with a clean, high-contrast design, making the app stand out from traditional government platforms.

Typography

Typography

Manrope is a clean and modern font that makes the mParivahan app easy to read and use. Its simple design keeps everything clear and accessible for all users.


Weights: Regular, medium, semi - bold

Discover. Manage. Simplify

Discover. Manage. Simplify

When I asked users, most preferred MPIN over OTP, as it feels faster and more convenient, similar to banking apps. While many favored a 4-digit PIN, I retained the original length for security reasons, ensuring both ease of use and strong protection. Use another account is retained so that phone number doesn’t have to entered everytime

This redesigned home screen focuses on creating a clean, user-friendly interface with a personalized welcome, quick access to key services like virtual RC/DL, and recently added documents for easy retrieval. It uses a modern, minimal design with clear icons and sections for transport services, transactions, and information. The layout improves usability, aligns with heuristic principles, and offers features like quick shortcuts and help support to streamline the user experience.

The search bar now includes voice input, making it easier to find vehicle details quickly. Better grouping of services and quick-access buttons for RC and DL improve usability.

Users can instantly view their DL, RC, and other key documents in a carousel format, eliminating unnecessary navigation. With one-tap access, important details are always at their fingertips

The Bento Grid layout organizes key services for easy access, giving a quick preview of what each button offers.

Even though there’s a section with articles about the services, adding an AI assistant would help users get answers faster and more easily, saving time.

The new design provides a clear page indication, unlike the old app, ensuring users always know where they are within the app.

The interface improves usability by introducing the subdivision of

services into clear categories like RC Services, Others, and Driving

License Services, making it easier for users to locate specific options quickly.

Redesigned interface also shifts from a system-heavy display. Improved

visual hierarchy through distinct heading and body fonts further enhances clarity

The interface improves usability by introducing the subdivision of

services into clear categories like RC Services, Others, and Driving

License Services, making it easier for users to locate specific options quickly.

Redesigned interface also shifts from a system-heavy display. Improved

visual hierarchy through distinct heading and body fonts further enhances clarity

The interface improves usability by introducing the subdivision of services into clear categories like RC Services, Others, and Driving License Services, making it easier for users to locate specific options quickly. Redesigned interface also shifts from a system-heavy display. Improved visual hierarchy through distinct heading and body fonts further enhances clarity





The interface improves usability by introducing the subdivision of

services into clear categories like RC Services, Others, and Driving

License Services, making it easier for users to locate specific options quickly.

Redesigned interface also shifts from a system-heavy display. Improved

visual hierarchy through distinct heading and body fonts further enhances clarity

The interface improves usability by introducing the subdivision of services into clear categories like RC Services, Others, and Driving License Services, making it easier for users to locate specific options quickly.

Redesigned interface also shifts from a system-heavy display. Improved visual hierarchy through distinct heading and body fonts further enhances clarity


Relevant. Local. Practical. Helpful.

Relevant. Local. Practical. Helpful.

Relevant. Local. Practical. Helpful.

There are plenty of useful places that can be added to the Nearby section, making it

more relevant and necessary for users by offering location-based support. I’ve added

some important spots to begin with

There are plenty of useful places that can be added to the Nearby section, making it more relevant and necessary for users by offering location-based support. I’ve added some important spots to begin with

There are plenty of useful places that can be added to the Nearby section, making it more relevant and necessary for users by offering location-based support. I’ve added some important spots to begin with

There are plenty of useful places that can be added to the Nearby section, making it more relevant and necessary for users by offering location-based support. I’ve added some important spots to begin with

The old app didn’t have chips for nearby locations, so I added them to make it quicker

and easier for users to find nearby places.

The old app didn’t have chips for nearby locations, so I added them to make it quicker and easier for users to find nearby places.

The old app didn’t have chips for nearby locations, so I added them to make it quicker and easier for users to find nearby places.

The old app didn’t have chips for nearby locations, so I added them to make it quicker and easier for users to find nearby places.

I used color hierarchy to clearly highlight delete actions and warnings, making them stand out for better visibility.


To make it easier for users, the Add option is placed right on the Documents page, allowing quick access without the need to switch screens or go through extra steps.

Following the Law of Proximity, related options are grouped for quick and intuitive navigation—key features at the top, settings and support at the bottom.

Unlike the old version, which separated view and edit modes, this design

allows users to update their details directly on the same screen,

making editing faster and more convenient. Thoughtfully added

placeholders guide users on what to enter.





Icons next to key fields like mobile number, email, and state enhance

visual impact. The profile now includes

a built-in Help & Support section, allowing users to quickly find answers

or get assistance without leaving the screen.

Unlike the old version, which separated view and edit modes, this design

allows users to update their details directly on the same screen,

making editing faster and more convenient. Thoughtfully added

placeholders guide users on what to enter.





Icons next to key fields like mobile number, email, and state enhance

visual impact. The profile now includes

a built-in Help & Support section, allowing users to quickly find answers

or get assistance without leaving the screen.

Unlike the old version, which separated view and edit modes, this design allows users to update their details directly on the same screen, making editing faster and more convenient. Thoughtfully added placeholders guide users on what to enter.

Icons next to key fields like mobile number, email, and state enhance visual impact. The profile now includes a built-in Help & Support section, allowing users to quickly find answers or get assistance without leaving the screen.













Unlike the old version, which separated view and edit modes, this design allows users to update their details directly on the same screen, making editing faster and more convenient. Thoughtfully added

placeholders guide users on what to enter.





Icons next to key fields like mobile number, email, and state enhance visual impact. The profile now includes

a built-in Help & Support section, allowing users to quickly find answers or get assistance without leaving the screen.





Heatmap testing

Heatmap testing

Heatmap testing

Heatmap testing

Discover. Manage. Simplify

When I asked users, most preferred MPIN over OTP, as it feels faster and more convenient, similar to banking apps. While many favored a 4-digit PIN, I retained the original length for security reasons, ensuring both ease of use and strong protection. Use another account is retained so that phone number doesn’t have to entered everytime

My Other Works

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